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Help Center

Find answers and get support

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Help Center Coming Soon
We're creating comprehensive guides to help you get the most out of PostFlow

What's Coming

Our Help Center will be your one-stop resource for everything PostFlow. From getting started to advanced features, we'll have detailed guides, tutorials, and FAQs to help you succeed.

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Getting Started
Step-by-step guides to set up your account and create your first generation
Coming Soon →
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Features & Setup
Learn how to use all PostFlow features and customize your settings
Coming Soon →
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Tips & Best Practices
Pro tips and strategies to get the best results from PostFlow AI
Coming Soon →
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Analytics & Reports
Understand your performance metrics and track your content growth
Coming Soon →
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Billing & Plans
Information about subscriptions, upgrades, and payment methods
Coming Soon →
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Security & Privacy
Learn how we protect your data and keep your account secure
Coming Soon →

Frequently Asked Questions

❓ How do I get started?
Sign up for free to get 5 monthly generations. Enter your niche, topic, tone, and platform, then PostFlow's AI generates a full week of social media content in seconds. Save, regenerate, or export your content directly to your platform.
❓ What's included in each plan?
Free: 5 generations/month. Creator: 100 generations/month ($9/month). Pro: 1,000 generations/month ($19/month) with analytics and team features. All plans include AI captions, hashtags, and image prompts for all platforms.
❓ Can I upgrade or downgrade?
Yes! You can upgrade or downgrade your plan anytime from your dashboard billing settings. Changes take effect immediately, and we'll prorate charges if you switch mid-cycle.
❓ How do refunds work?
We offer a 7-day money-back guarantee if you're not satisfied. Contact support@postflowapp.io with your reason, and we'll process a full refund. No questions asked. For cancellations after 7 days, you can downgrade to the Free plan anytime.
❓ Is my data secure?
Absolutely. We use Supabase for encrypted storage, Stripe for secure payment processing, and follow industry best practices for data protection. Your content and personal information are never shared with third parties. See our Security page for details.
❓ How do I contact support?
We're here to help! Email us at support@postflowapp.io or use our contact form. We typically respond within 24 hours.

Can't Find What You Need?

We're here to help! If you can't find the answer you're looking for, please reach out to our support team.

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